EX-99.2 3 q12026-insightearningspr.htm EX-99.2 q12026-insightearningspr
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Insight Enterprises, Inc. First Quarter 2026 Earnings Conference Call and Webcast 1


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Disclosures Safe harbor statement This presentation includes “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 related to Insight’s plans and expectations. Statements that are not historical facts, including those related to our expectations about future financial results and the assumptions related thereto, our expectations regarding future expected trends in the IT market and our opportunities for growth, are forward-looking statements. These forward-looking statements are subject to assumptions, risks and uncertainties which could cause actual results or future events to differ materially from such statements. Insight Enterprises, Inc. (the "Company") undertakes no obligation to update publicly or revise any of the forward-looking statements, except as otherwise required by law. More detailed information about forward-looking statements and risk factors is included in today’s press release and discussed in the Company’s most recently filed periodic reports and subsequent filings with the Securities and Exchange Commission. Non-GAAP measures This presentation will reference certain non-GAAP financial information as ‘Adjusted’. A reconciliation of non-GAAP financial measures presented in this document to our actual GAAP results is attached to the back of this presentation and included in the press release issued today, which you may find on the Investor Relations section of our website at investor.insight.com. These non-GAAP measures are used by the Company and its management to evaluate financial performance against budgeted amounts, to calculate incentive compensation, to assist in forecasting future performance and to compare the Company’s results to those of the Company’s competitors. The Company believes that these non-GAAP financial measures are useful to investors because they allow for greater transparency, facilitate comparisons to prior periods and the Company’s competitors’ results and assist in forecasting performance for future periods. These non-GAAP financial measures are not prepared in accordance with GAAP and may be different from non-GAAP financial measures presented by other companies. Non-GAAP financial measures should not be considered as a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP. Constant currency In some instances, the Company refers to changes in net sales, gross profit, earnings from operations and Adjusted earnings from operations on a consolidated basis and in EMEA and APAC, as applicable, excluding the effects of fluctuating foreign currency exchange rates. In addition, the Company refers to changes in Adjusted diluted earnings per share on a consolidated basis excluding the effects of fluctuating foreign currency exchange rates. These are also considered to be non-GAAP measures. The Company believes providing this information excluding the effects of fluctuating foreign currency exchange rates provides valuable supplemental information to investors regarding its underlying business and results of operations, consistent with how the Company and its management evaluate the Company’s performance. In computing these changes and percentages, the Company compares the current year amount as translated into U.S. dollars under the applicable accounting standards to the prior year amount in local currency translated into U.S. dollars utilizing the weighted average translation rate for the current period. 2


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Table of Contents • Solutions Integrator Strategy • Solutions at Work • Employer Awards • Partner Recognitions • First Quarter 2026 Highlights and Performance • 2026 Outlook • Appendix 3


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Secure, Integrated Solutions We help our clients implement high-quality, scalable solutions from the cloud to the edge — quickly and safely End-to-end Capabilities We architect, build, and optimize modern technology platforms designed to meet our clients' unique needs Technology Expertise With 38 years as an industry leader, our deep understanding of hardware, devices, and software helps future-proof our clients' organizations Deep Partner Network Our global partnerships provide our clients access to influential industry leaders and right-fit IT solutions 4 Our experts solve our clients’ technology challenges by combining the right hardware, software, and services Our strategy is to become the leading SOLUTIONS INTEGRATOR


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. • A global appliance manufacturer needed to modernize operations while scaling manufacturing and product complexity • Fragmented data and legacy systems limiting visibility across product performance • Manual, high-volume warranty claims processing driving cost and inefficiency • Inconsistent user experiences across internal teams and dealer networks Digital & Cloud Foundation • Microsoft Azure® integration across systems • Snowflake / data lake analytics to unify operational and product data • Managed and consulting services to sustain operations at scale AI & Advanced Analytics • Designed and deployed a patented, real-time predictive AI model to identify product condition anomalies • Developed a real-time data processing pipeline to detect and flag anomalies • Built scalable machine learning pipelines using Azure Databricks • ~$1M annual cost savings in employee time/ hiring (estimated) • ~$30M in annual claims cost reduction (estimated) • Warranty claims processing time reduced 5× • 80%+ classification accuracy • Improved visibility enabling proactive product enhancements • Differentiated customer and dealer experiences • Improved operational excellence and data-driven decision-making CLIENT STORY: Global Appliance Manufacturer: From Digital Foundation to AI-Driven Operations Challenge Solution Outcomes 5


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. • Insight and Microsoft helped the client adopt a cloud-first strategy, migrating core applications and data centers to Microsoft Azure • The company also implemented Microsoft 365 and E5 with Copilot to empower employees with modern productivity tools and leverage the power of generative AI within a secure ecosystem • Fortified security with enterprise-grade controls • Increased efficiency saving valuable hours each week and freeing teams for higher-value work • Enabled growth, scaling to serve over 120,000 members across the entire state of Texas CLIENT STORY: Ready for Tomorrow: A Look at Texans Credit Union's Digital Workplace Strategy Challenge Solution Outcomes 6 • Texans Credit Union needed to modernize IT to support a quickly- expanding membership and next- generation customers • The company needed to move beyond a traditional on-premise model to a more agile, secure, and scalable digital operation


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Employer Awards 7 – 2025 America’s Best Employers for Women – 2025 America's Best Employers for Company Culture – 2025 America's Best Employers for Tech Workers – 2025 America's Best Employers by State Newsweek America's Greatest Workplaces 2025 (4.5 stars) America's Greatest Workplaces for Diversity 2025 (4.5 stars) Phoenix Business Journal No. 8 | 2025 Healthiest Employer's Awards (Large Enterprises) International Great Place to Work No. 5 | 2025 Philippines No. 14 | 2025 Australia Best in Tech No. 26 | 2025 UK Best in Tech No. 33 | 2025 UK (Super Large Organizations) No. 46 | 2025 UK for Women 2025 Hong Kong Best Workplace 2026 Canada Best Workplace 2026 Italy Best Workplace Certified | 2025 United States, Austria, France, Italy, Spain, Sweden, UK, Australia, China, Hong Kong, India, New Zealand, Philippines, and Singapore FORBES 2025 World's Best Employers No. 34 in IT CRN Magazine 2025 Tech Elite 250 2025 IoT Innovators No. 20 | 2025 Solution Provider 500 Elite 150 | 2025 Managed Solution Provider 500 Finalist | Best of the Channel - Best AI Solution Provider


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Google | Achieved five Google Public Sector Partner Expertise Specializations in AI and ML, data analytics, maps and geospatial, security and work transformation in 2025 Google | Awarded six 2026 Google Public Sector (GPS) Partner Expertise Badges for the following: Infrastructure Modernization, Customer Engagement, AI & ML, Data Analytics, Security, and Work Transformation Red Hat | 2025 Named an elite Red Hat Specialized Partner for automation expertise IDC MarketScape | 2025 Device-as-a- Service “Major Player” | 2025 European Microsoft Azure Professional Services “Major Player” | 2025 Software Asset Management Managed Services “Major Player” ISACA | Appraises Insight Public Sector at Level 3 of its Capability Maturity Model Integration in 2025 Top partner and industry recognitions – 2025 Partner of the Year for Google Workspace – 2026 Partner of the Year for Global Workplace AI Transformation – 2025 Gartner Innovation Guide for Generative AI Consulting and Implementation Services - Emerging Leader – 2025 Gartner Magic Quadrant for Public Cloud IT Transformation Services - Niche Player – 2025 Gartner Magic Quadrant for Software Asset Management Managed Services (Niche Player) – 2025 USA West Area Small Business Partner of the Year – 2025 Small Business and Mid-Market Partner of the Year for the Americas – 2025 Canada Small Business Partner of the Year – 2025 UK Education Customer Acquisition Partner of the Year – 2026 Print Hardware Partner of the Year – 2026 Canada Services Partner of the Year – 2025 North America Partner of the Year – 2025 Premium Business Partner – 2025 Forrester AI Technical Services Landscape, Q2 2025 8 Zebra | 2025 Innovative Strategic Alignment NSP Partner of the Year Sodexo | 2025 UK Highly Commended Innovative Partner of the Year ThreatDown | 2025 Solution Partner of the Year Ericsson | 2025 Americas Growth Partner of the Year | 2026 Public Sector Partner of the Year Barracuda Networks | 2026 National Partner of the Year Everest Group | 2026 Google Cloud Services PEAK Matrix Assessment "Major Contender" ServiceNow | 2026 Service Provider Rising Star Partner of the Year for the Americas Nitro | 2026 Reseller of the Year CrowdStrike | 2026 JAPAC Partner of the Year – 2025 Financial Services Partner of the Year – 2025 Best Social Impact Initiative Award (Finalist) – 2025 Outstanding Global Partner Excellence Award (Finalist)


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Q1 2026 Performance (Changes against prior year period) * See Appendix for reconciliation of non-GAAP measures NET SALES $2.1B +1% YoY GROSS PROFIT $462M +14% YoY MARGINS GROSS MARGIN 21.7% +240 bps EFO MARGIN 3.4% +50 bps ADJUSTED EFO* MARGIN 6.6% +130 bps EARNINGS CLOUD GROSS PROFIT XD $139M +35% YoY INSIGHT CORE SERVICES GROSS PROFIT $86M +19% YoY EARNINGS FROM OPERATIONS EARNINGS FROM OPERATIONS X $72M +19% YoY DILUTED EARNINGS PER SHARE X $0.97 +341% YoY NET EARNINGS NET EARNINGS $30M +299% YoY ADJUSTED EARNINGS FROM OPERATIONS* $141M +27% YoY ADJUSTED DILUTED EARNINGS PER SHARE* $2.88 +26% YoY ADJUSTED EBITDA* $152M +27% YoY OPERATING CASH FLOWS NET CASH FROM OPERATIONS X $32M SERVICE DELIVERY SCALE HEADCOUNT Skilled, certified consulting and service delivery professionals 6,500+ 9


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Assumptions: As of May 7, 2026 Gross profit growth in the low single digits Gross margin approximately 21.5% Adjusted diluted EPS* $11.00 - $11.50 Interest and other expenses approximately $90 million Effective tax rate 25.5% - 26.5% Capital expenditures $20 - $30 million Average share count approximately 30 million Other Exclusions and Assumptions: • Excludes acquisition-related intangibles amortization expense of approximately $83.4 million (posted on website) • Assumes no acquisition or integration-related, transformation or severance and restructuring expenses, net • Assumes no significant change in our debt instruments or the macroeconomic environment, whether due to tariffs or otherwise * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted diluted earnings per share excludes severance and restructuring expense, non-cash stock-based compensation expense, net and other unique items as well as amortization expense related to acquired intangibles. Due to the inherent difficulty of forecasting some of these types of expenses, which impact net earnings, diluted earnings per share and selling and administrative expenses, the Company is unable to reasonably estimate the impact of such expenses, if any, to net earnings, diluted earnings per share and selling and administrative expenses. Accordingly, the Company is unable to provide a reconciliation of GAAP to non-GAAP diluted earnings per share for the full year 2026 forecast Full Year 2026 Outlook 10


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Appendix 11


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. NET SALES GROSS PROFIT * For the twelve months ended March 31, 2026 Trailing twelve months Trailing twelve months $2.1B +1% YoY $2.1B $2.1B $2.0B $2.0B $2.1B Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 $8.7B $8.4B $8.4B $8.3B $8.2B $8.3B 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 $8.3B* -2% YoY $462M +14% YoY 19.3% 21.1% 21.7% 23.4% 21.7% $406M $442M $434M $478M $462M Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 $1.8B* +5% YoY 20.3% 20.6% 20.6% 20.8% 21.4% 22.0% $1.8B $1.7B $1.7B $1.7B $1.8B $1.8B 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 Gross Margin 12


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Gross Margin SERVICES NET SALES SERVICES GROSS PROFIT * For the twelve months ended March 31, 2026 Trailing twelve months Trailing twelve months $461M +17% YoY $396M $426M $426M $468M $461M Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 $1,686M $1,666M $1,657M $1,669M $1,716M $1,782M 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 $1.8B* +7% YoY $231M $258M $262M $297M $283M Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 58% 60% 61% 63% 61% $283M +23% YoY $1,010M $992M $987M $1,004M $1,047M $1,099M 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 $1.1B* +11% YoY 60% 60% 60% 60% 61% 62% 13


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. INSIGHT CORE SERVICES GROSS PROFIT CLOUD GROSS PROFIT * For the twelve months ended March 31, 2026 Note: Insight Core services is defined as services Insight delivers and manages Trailing twelve months Trailing twelve months $73M $78M $79M $90M $86M Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 30.6% 31.8% 32.3% 34.6% 32.7% $86M +19% YoY Gross Margin $315M $312M $310M $308M $320M $334M 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 31.8% 31.7% 31.6% 31.6% 32.4% 32.9% $334M* +7% YoY $103M $123M $130M $138M $139M Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 $484M $480M $473M $481M $495M $531M 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 $139M +35% YoY $531M* +10% YoY 14


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. EARNINGS FROM OPERATIONS ADJUSTED EARNINGS FROM OPERATIONS** * For the twelve months ended March 31, 2026 ** See Appendix for reconciliation of non-GAAP measures. Prior period adjusted information has been recast to conform to the current period presentation Trailing twelve months Trailing twelve months $60M $87M $93M $95M $72M Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 $389M $349M $304M $304M $335M $347M 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 $72M +19% YoY $347M* -1% YoY $111M $138M $135M $153M $141M Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 $141M +27% YoY $536M $518M $516M $522M $538M $568M 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 $568M* +10% YoY 15


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. DILUTED EARNINGS PER SHARE ADJUSTED DILUTED EARNINGS PER SHARE** * For the twelve months ended March 31, 2026 ** See Appendix for reconciliation of non-GAAP measures. Prior period adjusted information has been recast to conform to the current period presentation Trailing twelve months Trailing twelve months $0.22 $1.46 $1.62 $1.67 $0.97 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 $6.55 $5.11 $4.21 $4.20 $4.86 $5.73 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 $2.28 $2.68 $2.67 $3.15 $2.88 Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 $10.39 $10.20 $10.22 $10.48 $10.75 $11.37 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 $0.97 +341% YoY $5.73* +12% YoY $2.88 +26% YoY $11.37* +11% YoY 16


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. * See Appendix for reconciliation of non-GAAP measures Three Months Ended Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Net Sales YoY (12) % (3) % (4) % (1) % 1 % Gross Margin 19.3 % 21.1 % 21.7 % 23.4 % 21.7 % GAAP EFO $60.1M $86.5M $93.1M $95.2M $71.7M GAAP EFO YoY (40) % (34) % — % 47 % 19 % GAAP EFO Margin 2.9 % 4.1 % 4.6 % 4.6 % 3.4 % Adjusted EFO* $111.2M $138.0M $135.3M $153.2M $141.1M Adjusted EFO* YoY (14) % (1) % 5 % 12 % 27 % Adjusted EFO* Margin 5.3 % 6.6 % 6.8 % 7.5 % 6.6 % GAAP Diluted EPS $0.22 $1.46 $1.62 $1.67 $0.97 GAAP Diluted EPS YoY (87) % (36) % 7 % 69 % 341 % Adjusted Diluted EPS* $2.28 $2.68 $2.67 $3.15 $2.88 Adjusted Diluted EPS* YoY (8) % 1 % 11 % 11 % 26 % Twelve Months Ended 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 Net Sales YoY (5) % (9) % (8) % (7) % (5) % (2) % Gross Margin 20.3 % 20.6 % 20.6 % 20.8 % 21.4 % 22.0 % GAAP EFO $388.6M $348.7M $304.2M $304.4M $334.9M $346.5M GAAP EFO YoY (7) % (21) % (33) % (33) % (14) % (1) % GAAP EFO Margin 4.5 % 4.1 % 3.6 % 3.7 % 4.1 % 4.2 % Adjusted EFO* $536.3M $517.7M $515.8M $521.7M $537.7M $567.7M Adjusted EFO* YoY 3 % (6) % (6) % (5) % — % 10 % Adjusted EFO* Margin 6.2 % 6.1 % 6.2 % 6.3 % 6.5 % 6.9 % GAAP Diluted EPS $6.55 $5.11 $4.21 $4.20 $4.86 $5.73 GAAP Diluted EPS YoY (13) % (36) % (48) % (47) % (26) % 12 % Adjusted Diluted EPS* $10.39 $10.20 $10.22 $10.48 $10.75 $11.37 Adjusted Diluted EPS* YoY 1 % (6) % (5) % (1) % 3 % 11 % Consolidated IEI Financial Metrics 17


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended Q1-25 Q2-25 Q3-25 Q4-25 Q1-26 Services Revenue $396M $426M $426M $468M $461M Services Revenue YoY (5%) (2%) 3% 11% 17% Services Gross Profit $231M $258M $262M $297M $283M Insight Core Services Gross Profit $73M $78M $79M $90M $86M Agent Services* Gross Profit $158M $179M $183M $206M $197M Services Gross Profit YoY (7%) (2%) 7% 17% 23% Insight Core Services Gross Profit YoY (4%) (3%) (3%) 16% 19% Agent Services* Gross Profit YoY (9%) (2%) 12% 17% 25% Services Gross Margin 58% 60% 61% 63% 61% Insight Core Services Gross Margin 31% 32% 32% 35% 33% Agent Services* Gross Margin 100% 100% 100% 100% 100% Twelve Months Ended 2024 Q1-25 Q2-25 Q3-25 2025 Q1-26 Services Revenue $1,686M $1,666M $1,657M $1,669M $1,716M $1,782M Services Revenue YoY 9% 4% 1% —% 2% 7% Services Gross Profit $1,010M $992M $987M $1,004M $1,047M $1,099M Insight Core Services Gross Profit $315M $312M $310M $308M $320M $334M Agent Services* Gross Profit $695M $680M $677M $696M $726M $765M Services Gross Profit YoY 13% 4% 1% —% 4% 11% Insight Core Services Gross Profit YoY 15% 8% 4% —% 2% 7% Agent Services* Gross Profit YoY 11% 3% —% —% 4% 13% Services Gross Margin 60% 60% 60% 60% 61% 62% Insight Core Services Gross Margin 32% 32% 32% 32% 32% 33% Agent Services* Gross Margin 100% 100% 100% 100% 100% 100% * Represents agent services other than those included in Insight Core services Note 1: Insight Core services is defined as services Insight delivers and manages Note 2: Numbers may not foot due to immaterial rounding Services Financial Metrics 18


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. * See Appendix for reconciliation of non-GAAP measures ** In constant currency for EMEA and APAC. Reference “Constant currency” section on slide 2 of this presentation Three Months Ended March 31, 2026 North America EMEA APAC Net Sales $1.7B $372.9M $72.3M Net Sales YoY** (1%) —% 11% Gross Profit $353.3M $86.8M $22.0M Gross Profit YoY** 11% 11% 35% Gross Margin 21.0% 23.3% 30.4% Gross Margin YoY 220 bps 230 bps 530 bps GAAP EFO $66.2M $6.6M -$1.1M GAAP EFO YoY** 30% 22% (125%) Adjusted EFO* $122.4M $14.8M $4.0M Adjusted EFO* YoY** 30% 9% (21%) GEO Financial Metrics 19


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Adjusted EBITDA and Debt Covenants Twelve Months Ended March 31, US Dollars in $000s 2026 2025 Adjusted Consolidated EBITDA: Net earnings $ 179,842 $ 190,178 Interest expense 100,996 70,742 Taxes 76,469 73,552 Depreciation and amortization of property and equipment 29,740 28,826 Amortization of intangible assets 79,279 73,204 Change in fair value of earnout liabilities 35,396 6,410 Net loss on revaluation of warrant settlement liabilities — 25,069 Transformation costs 18,317 17,375 Impairment loss on a long-lived real estate asset held for sale 13,957 — Severance and restructuring expenses, net 36,590 36,404 Acquisition and integration related expenses 3,393 1,570 Stock-based compensation expense 33,088 34,775 Other* 1,153 (690) Adjusted consolidated EBITDA $ 608,220 $ 557,415 Net earnings as a % of net sales 2.2 % 2.3 % Adjusted consolidated EBITDA margin 7.4 % 6.6 % Less: Capital expenditures (23,385) (47,430) Adjusted consolidated EBITDAS for FCCR Ratio $ 584,835 $ 509,985 Taxes and interest** $ 167,351 $ 134,754 Fixed Charge Coverage Ratio 3.5 3.8 Fixed Charge Coverage $584,835 $167,351 EBITDA-Dividends-CAPEX Fixed Charges $— $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $500,000 $550,000 $600,000 $650,000 Total Leverage Ratio $1,469,045 $608,220 Consolidated Funded Indebtedness Adjusted Consolidated EBITDAS $— $300,000 $600,000 $900,000 $1,200,000 $1,500,000 * Other includes certain executive recruitment and hiring related expenses and certain third-party data center service outage related expenses and recoveries, net, as applicable. Net recoveries related to third-party data center service outages were $0.2 million and $2.1 million for the twelve months ended March 31, 2026 and 2025, respectively. Certain executive recruitment and hiring related expenses were $1.3 million and $1.4 million for the twelve months ended March 31, 2026 and 2025, respectively ** Tax expense plus interest expense less non-cash imputed interest under the Company’s inventory financing facilities 3.49x 2.42x 20


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended March 31, US Dollars in $000s 2026 2025 2024 Adjusted Consolidated Earnings from Operations: GAAP consolidated EFO $ 71,682 $ 60,103 $ 99,986 Amortization of intangible assets 21,059 18,548 14,925 Change in fair value of earnout liabilities 25,293 15,200 941 Transformation costs 6,504 1,270 2,250 Impairment loss on a long-lived real estate asset 1,369 — — Severance and restructuring expenses, net 6,485 7,026 2,227 Acquisition and integration related expenses 1 175 1,281 Stock-based compensation expense 8,197 8,847 8,043 Other** 558 30 140 Adjusted non-GAAP consolidated EFO $ 141,148 $ 111,199 $ 129,793 GAAP EFO as a percentage of net sales 3.4 % 2.9 % 4.2 % Adjusted non-GAAP EFO as a percentage of net sales 6.6 % 5.3 % 5.5 % * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) impairment losses on long lived real estate assets held for sale, (viii) stock-based compensation expense, and (ix) the tax effects of each of these items, as applicable ** Other includes certain executive recruitment and hiring related expenses. Certain executive recruitment and hiring related expenses were $0.6 million for the three months ended March 31, 2026, compared to immaterial amounts for the three months ended March 31, 2025 Reconciliation of GAAP to Non-GAAP Financial Measures* 21


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended March 31, US Dollars in $000s, except per share data 2026 2025 2024 Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 30,009 $ 7,514 $ 67,027 Amortization of intangible assets 21,059 18,548 14,925 Change in fair value of earnout liabilities 25,293 15,200 941 Net loss on revaluation of warrant settlement liabilities — 25,069 — Transformation costs 6,504 1,270 2,250 Impairment loss on a long-lived real estate asset 1,369 — — Severance and restructuring expenses 6,485 7,026 2,227 Acquisition and integration expenses 1 175 1,281 Stock-based compensation expense 8,197 8,847 8,043 Other** 558 30 140 Income taxes on non-GAAP adjustments (10,551) (8,555) (9,266) Adjusted non-GAAP consolidated net earnings $ 88,924 $ 75,124 $ 87,568 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) impairment losses on long lived real estate assets held for sale, (viii) stock-based compensation expense, and (ix) the tax effects of each of these items, as applicable ** Other includes certain executive recruitment and hiring related expenses. Certain executive recruitment and hiring related expenses were $0.6 million for the three months ended March 31, 2026, compared to immaterial amounts for the three months ended March 31, 2025 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 22


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended March 31, US Dollars in $000s, except per share data 2026 2025 2024 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 0.97 $ 0.22 $ 1.74 Amortization of intangible assets 0.68 0.53 0.39 Change in fair value of earnout liabilities 0.82 0.44 0.02 Net loss on revaluation of warrant settlement liabilities — 0.72 — Transformation costs 0.21 0.04 0.06 Impairment loss on a long-lived real estate asset 0.04 — — Severance and restructuring expenses 0.21 0.20 0.06 Acquisition and integration expenses — 0.01 0.03 Stock-based compensation expense 0.27 0.26 0.21 Other** 0.02 — 0.01 Income taxes on non-GAAP adjustments (0.34) (0.25) (0.24) Impact of benefit from note hedge — 0.11 0.21 Adjusted non-GAAP diluted EPS $ 2.88 $ 2.28 $ 2.49 Shares used in diluted EPS calculation 30,856 34,683 38,435 Impact of benefit from note hedge — (1,731) (3,228) Shares used in Adjusted non-GAAP diluted EPS calculation 30,856 32,952 35,207 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) impairment losses on long lived real estate assets held for sale, (viii) stock-based compensation expense, and (ix) the tax effects of each of these items, as applicable ** Other includes certain executive recruitment and hiring related expenses. Certain executive recruitment and hiring related expenses were $0.6 million for the three months ended March 31, 2026, compared to immaterial amounts for the three months ended March 31, 2025 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 23


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended March 31, US Dollars in $000s 2026 2025 Adjusted North America Earnings from Operations: GAAP EFO from North America segment $ 66,198 $ 50,790 Amortization of intangible assets 18,644 16,804 Change in fair value of earnout liabilities 21,286 15,200 Transformation costs 3,582 860 Impairment loss on a long-lived real estate asset 1,369 — Severance and restructuring expenses 4,641 3,111 Acquisition and integration expenses 61 170 Stock-based compensation expense 6,060 6,895 Other** 558 30 Adjusted non-GAAP EFO from North America segment $ 122,399 $ 93,860 Adjusted EMEA Earnings from Operations: GAAP EFO from EMEA segment $ 6,605 $ 5,011 Amortization of intangible assets 1,813 1,744 Change in fair value of earnout liabilities — — Transformation costs 2,922 410 Impairment loss on a long-lived real estate asset — — Severance and restructuring expenses 1,750 3,853 Acquisition and integration expenses (16) — Stock-based compensation expense 1,688 1,581 Adjusted non-GAAP EFO from EMEA segment $ 14,762 $ 12,599 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) impairment losses on long lived real estate assets held for sale, (viii) stock-based compensation expense, and (ix) the tax effects of each of these items, as applicable ** Other includes certain executive recruitment and hiring related expenses. Certain executive recruitment and hiring related expenses were $0.6 million for the three months ended March 31, 2026, compared to immaterial amounts for the three months ended March 31, 2025 24


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended March 31, US Dollars in $000s 2026 2025 Adjusted APAC Earnings from Operations: GAAP EFO from APAC segment $ (1,121) $ 4,302 Amortization of intangible assets 602 — Change in fair value of earnout liabilities 4,007 — Severance and restructuring expenses 94 62 Acquisition and integration expenses (44) 5 Stock-based compensation expense 449 371 Adjusted non-GAAP EFO from APAC segment $ 3,987 $ 4,740 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) impairment losses on long lived real estate assets held for sale, (viii) stock-based compensation expense, and (ix) the tax effects of each of these items, as applicable Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 25


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended March 31, US Dollars in $000s 2026 2025 Adjusted Consolidated EBITDA: GAAP consolidated net earnings $ 30,009 $ 7,514 Interest expense 25,610 17,739 Income tax expense 19,492 11,495 Depreciation and amortization of property and equipment 7,419 7,231 Amortization of intangible assets 21,059 18,548 Gain on revaluation of earnout liabilities 25,293 15,200 Net loss on revaluation of warrant settlement liability — 25,069 Transformation costs 6,504 1,270 Impairment loss on a long lived real estate asset held for sale 1,369 — Severance and restructuring expenses, net 6,485 7,026 Acquisition and integration related expenses 1 175 Stock-based compensation expense 8,197 8,847 Other** 558 30 Adjusted non-GAAP EBITDA $ 151,996 $ 120,144 Net earnings as a % of net sales 1.4 % 0.4 % Adjusted non-GAAP EBITDA margin 7.1 % 5.7 % Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 26 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted EBITDA excludes (i) interest expense, (ii) income tax expense, (iii) depreciation and amortization of property and equipment, (iv) amortization of intangible assets, (v) severance and restructuring expenses, net, (vi) certain executive recruitment and hiring related expenses, (vii) transformation costs (viii) certain acquisition and integration related expenses, (ix) gains and losses from revaluation of acquisition related earnout liabilities, (x) gains and losses from the revaluation of warrant settlement liabilities, (xi) impairment losses on long lived real estate assets held for sale, and (xii) stock-based compensation expense, as applicable ** Other includes certain executive recruitment and hiring related expenses. Certain executive recruitment and hiring related expenses were $0.6 million for the three months ended March 31, 2026, compared to immaterial amounts for the three months ended March 31, 2025


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. 1 Assumed tax rate of 26.0%. 2 Average of previous five quarters. 3 Computed as GAAP consolidated EFO, net of tax of $90,091 and $90,662 for the twelve months ended March 31, 2026 and 2025, respectively, divided by invested capital. 4 Computed as Adjusted non-GAAP consolidated EFO, net of tax, divided by invested capital. 5 Other includes certain executive recruitment and hiring related expenses and certain third-party data center service outage related expenses and recoveries, net, as applicable. Net recoveries related to third-party data center service outages were $0.2 million and $2.1 million for the twelve months ended March 31, 2026 and 2025, respectively. Certain executive recruitment and hiring related expenses were $1.3 million and $1.4 million for the twelve months ended March 31, 2026 and 2025, respectively. Twelve Months Ended March 31, US Dollars in $000s 2026 2025 Adjusted Return on Invested Capital: GAAP consolidated EFO $ 346,502 $ 348,701 Amortization of intangible assets 79,279 73,204 Change in fair value of earnout liabilities 35,396 6,410 Transformation costs 18,317 17,375 Impairment loss on a long-lived real estate asset 13,957 — Severance and restructuring expenses 36,590 36,404 Acquisition and integration expenses 3,393 1,570 Stock-based compensation expense 33,088 34,775 Other5 1,153 (690) Adjusted non-GAAP consolidated EFO $ 567,675 $ 517,749 Income tax expense1 147,595 134,615 Adjusted non-GAAP consolidated EFO, net of tax $ 420,080 $ 383,134 Average stockholders’ equity2 $ 1,605,726 $ 1,746,178 Average debt2 1,301,841 957,752 Average cash2 (395,330) (306,790) Invested Capital $ 2,512,237 $ 2,397,140 Adjusted non-GAAP ROIC (from GAAP consolidated EFO)3 10.2 % 10.8 % Adjusted non-GAAP ROIC (from non-GAAP consolidated EFO)4 16.7 % 16.0 % Reconciliation of GAAP to Non-GAAP Financial Measures (continued) 27


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended March 31, US Dollars in $000s 2026 2025 Adjusted Consolidated Selling and Administrative Expenses: GAAP selling and administrative expenses $ 383,983 $ 339,173 Less: Change in fair value of earnout liabilities 25,293 15,200 Amortization of intangible assets 21,059 18,548 Transformation costs 6,504 1,270 Impairment loss on a long lived real estate asset held for sale 1,369 — Stock-based compensation expense 8,197 8,847 Other** 558 30 Adjusted non-GAAP selling and administrative expenses $ 321,003 $ 295,278 GAAP selling and administrative expenses*** 18.0 % 16.1 % Adjusted non-GAAP selling and administrative expenses*** 15.1 % 14.0 % * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) impairment losses on long lived real estate assets held for sale, (viii) stock-based compensation expense, and (ix) the tax effects of each of these items, as applicable ** Other includes certain executive recruitment and hiring related expenses. Certain executive recruitment and hiring related expenses were $0.6 million for the three months ended March 31, 2026, compared to immaterial amounts for the three months ended March 31, 2025 *** As a percentage of IEI net sales Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 28


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Twelve Months Ended March 31, US Dollars in $000s 2026 Adjusted Free Cash Flow: Net cash provided by operating activities $ 258,160 Less: Purchases of property and equipment 23,385 Adjusted non-GAAP free cash flow $ 234,775 Net cash used in investing activities $ (308,668) Net cash provided by financing activities $ 162,050 Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 179,842 Amortization of intangible assets 79,279 Change in fair value of earnout liabilities 35,396 Net loss on revaluation of warrant settlement liabilities — Transformation costs 18,317 Impairment loss on a long-lived real estate asset 13,957 Severance and restructuring expenses 36,590 Acquisition and integration expenses 3,393 Stock-based compensation expense 33,088 Other** 1,153 Income taxes on non-GAAP adjustments (44,152) Adjusted non-GAAP consolidated net earnings $ 356,863 Net cash provided by operating activities as % net earnings 144 % Adjusted free cash flow as % of adjusted net earnings 66 % * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) impairment losses on long lived real estate assets held for sale, (viii) stock-based compensation expense, and (ix) the tax effects of each of these items, as applicable ** Other includes certain executive recruitment and hiring related expenses and certain third-party data center service outage related expenses and recoveries, net, as applicable. Net recoveries related to third-party data center service outages were $0.2 million for the twelve months ended March 31, 2026. Certain executive recruitment and hiring related expenses were $1.3 million and for the twelve months ended March 31, 2026 Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 29


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended Three Months Ended Three Months Ended June 30, September 30, December 31, US Dollars in $000s 2025 2024 2025 2024 2025 2024 Adjusted Consolidated Earnings from Operations: GAAP consolidated EFO $ 86,532 $ 131,073 $ 93,067 $ 92,851 $ 95,221 $ 64,674 Amortization of intangible assets 18,668 17,357 18,678 18,702 20,874 18,597 Change in fair value of earnout liabilities 164 (25,148) 3,800 (6,442) 6,139 22,800 Transformation costs 7,005 5,649 2,929 5,068 1,879 5,388 Impairment loss on a long-lived real estate asset 12,588 — — — — — Severance and restructuring expenses 3,405 4,868 5,390 8,543 21,310 15,967 Acquisition and integration expenses 76 190 2,831 695 485 510 Stock-based compensation expense 9,062 8,857 8,856 9,316 6,973 7,755 Other 525 (2,897) (247) 700 317 1,477 Adjusted non-GAAP consolidated EFO $ 138,025 $ 139,949 $ 135,304 $ 129,433 $ 153,198 $ 137,168 GAAP EFO as a percentage of net sales 4.1 % 6.1 % 4.6 % 4.4 % 4.6% 3.1% Adjusted non-GAAP EFO as a percentage of net sales 6.6 % 6.5 % 6.8 % 6.2 % 7.5% 6.6% * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) certain third-party data center service outage related expenses and recoveries, (viii) impairment losses on long lived real estate assets now held for sale, (ix) stock-based compensation expense, and (x) the tax effects of each of these items, as applicable Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 30


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended Three Months Ended Three Months Ended June 30, September 30, December 31, US Dollars in $000s, except per share data 2025 2024 2025 2024 2025 2024 Adjusted Consolidated Net Earnings: GAAP consolidated net earnings $ 46,932 $ 87,444 $ 50,947 $ 58,208 $ 51,954 $ 37,012 Amortization of intangible assets 18,668 17,357 18,678 18,702 20,874 18,597 Change in fair value of earnout liabilities 164 (25,148) 3,800 (6,442) 6,139 22,800 Net loss on revaluation of warrant settlement liabilities — — — — — — Transformation costs 7,005 5,649 2,929 5,068 1,879 5,388 Impairment loss on a long-lived real estate asset 12,588 — — — — — Severance and restructuring expenses 3,405 4,868 5,390 8,543 21,310 15,967 Acquisition and integration expenses 76 190 2,831 695 485 510 Stock-based compensation expense 9,062 8,857 8,856 9,316 6,973 7,755 Other 525 (2,897) (247) 700 317 1,477 Income taxes on non-GAAP adjustments (12,381) (2,900) (9,123) (10,366) (12,097) (11,963) Adjusted non-GAAP consolidated net earnings $ 86,044 $ 93,420 $ 84,061 $ 84,424 $ 97,834 $ 97,543 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) certain third-party data center service outage related expenses and recoveries, (viii) impairment losses on long lived real estate assets now held for sale, (ix) stock-based compensation expense, and (x) the tax effects of each of these items, as applicable Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 31


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Three Months Ended Three Months Ended Three Months Ended June 30, September 30, December 31, US Dollars in $000s, except per share data 2025 2024 2025 2024 2025 2024 Adjusted Diluted Earnings Per Share: GAAP diluted EPS $ 1.46 $ 2.27 $ 1.62 $ 1.52 $ 1.67 $ 0.99 Amortization of intangible assets 0.58 0.45 0.59 0.49 0.67 0.50 Change in fair value of earnout liabilities 0.01 (0.65) 0.12 (0.17) 0.20 0.61 Net loss on revaluation of warrant settlement liabilities — — — — — — Transformation costs 0.22 0.15 0.09 0.13 0.06 0.14 Impairment loss on a long-lived real estate asset 0.39 — — — — — Severance and restructuring expenses 0.11 0.13 0.17 0.22 0.68 0.43 Acquisition and integration expenses — — 0.09 0.02 0.02 0.01 Stock-based compensation expense 0.28 0.23 0.28 0.24 0.22 0.21 Other 0.01 (0.08) (0.01) 0.02 0.01 0.05 Income taxes on non-GAAP adjustments (0.39) (0.08) (0.29) (0.27) (0.39) (0.32) Impact of benefit from note hedge 0.01 0.23 0.01 0.21 0.01 0.23 Adjusted non-GAAP diluted EPS $ 2.68 $ 2.65 $ 2.67 $ 2.41 $ 3.15 $ 2.85 Shares used in diluted EPS calculation 32,121 38,567 31,536 38,331 31,046 37,212 Impact of benefit from note hedge — (3,322) — (3,258) — (3,011) Shares used in Adjusted non-GAAP diluted EPS calculation 32,121 35,245 31,536 35,073 31,046 34,201 * The non-GAAP financial measures are referred to as “Adjusted”. Adjusted earnings from operations, Adjusted net earnings, Adjusted diluted earnings per share and Adjusted selling and administrative expenses exclude (i) severance and restructuring expenses, net, (ii) certain executive recruitment and hiring related expenses, (iii) amortization of intangible assets, (iv) transformation costs, (v) certain acquisition and integration related expenses, (vi) gains and losses from revaluation of acquisition related earnout liabilities, (vii) certain third-party data center service outage related expenses and recoveries, (viii) impairment losses on long lived real estate assets now held for sale, (ix) stock-based compensation expense, and (x) the tax effects of each of these items, as applicable Reconciliation of GAAP to Non-GAAP Financial Measures* (continued) 32


 
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2026 Insight. All Rights Reserved. Financial Results by Offering Category US Dollars in $000s Q1-24 Q2-24 Q3-24 Q4-24 FY 2024 Q1-25 Q2-25 Q3-25 Q4-25 FY 2025 Q1-26 Consolidated IEI by Offering Category: Hardware $ 1,134,727 $ 1,172,641 $ 1,137,518 $ 1,130,014 $ 4,574,900 $ 1,141,516 $ 1,191,031 $ 1,144,225 $ 1,153,345 $ 4,630,117 $ 1,220,217 Software 829,228 553,794 536,261 521,457 2,440,740 566,284 474,259 433,547 426,801 1,900,891 446,329 Total Products 1,963,955 1,726,435 1,673,779 1,651,471 7,015,640 1,707,800 1,665,290 1,577,772 1,580,146 6,531,008 1,666,546 Agent Services 183,634 197,798 175,605 188,475 745,512 169,907 191,051 192,299 216,773 770,030 208,707 Insight Delivered Services 231,896 237,429 238,502 232,719 940,546 225,849 235,141 233,774 251,378 946,142 252,733 Total Services 415,530 435,227 414,107 421,194 1,686,058 395,756 426,192 426,073 468,151 1,716,172 461,440 Total Net Sales $ 2,379,485 $ 2,161,662 $ 2,087,886 $ 2,072,665 $ 8,701,698 $ 2,103,556 $ 2,091,482 $ 2,003,845 $ 2,048,297 $ 8,247,180 $ 2,127,986 Hardware Cost $ 986,909 $ 1,021,148 $ 982,489 $ 978,207 $ 3,968,753 $ 994,519 $ 1,037,049 $ 996,360 $ 1,000,730 $ 4,028,658 $ 1,069,020 Software Cost 784,675 515,122 503,782 487,483 2,291,062 537,307 443,728 408,961 397,669 1,787,665 418,624 Total Product Cost 1,771,584 1,536,270 1,486,271 1,465,690 6,259,815 1,531,826 1,480,777 1,405,321 1,398,399 5,816,323 1,487,644 Services Cost 166,973 172,027 169,530 167,337 675,867 165,253 168,378 164,329 171,470 669,430 178,191 Total Cost of Goods Sold $ 1,938,557 $ 1,708,297 $ 1,655,801 $ 1,633,027 $ 6,935,682 $ 1,697,079 $ 1,649,155 $ 1,569,650 $ 1,569,869 $ 6,485,753 $ 1,665,835 Product Gross Profit $ 192,371 $ 190,165 $ 187,508 $ 185,781 $ 755,825 $ 175,974 $ 184,513 $ 172,451 $ 181,747 $ 714,685 $ 178,902 Services Gross Profit 248,557 263,200 244,577 253,857 1,010,191 230,503 257,814 261,744 296,681 1,046,742 283,249 Total Gross Profit $ 440,928 $ 453,365 $ 432,085 $ 439,638 $ 1,766,016 $ 406,477 $ 442,327 $ 434,195 $ 478,428 $ 1,761,427 $ 462,151 % of Total Net Sales: Hardware 48 % 54 % 54 % 55 % 53 % 54 % 57 % 57 % 56 % 56 % 57 % Software 35 % 26 % 26 % 25 % 28 % 27 % 23 % 22 % 21 % 23 % 21 % Total Products 83 % 80 % 80 % 80 % 81 % 81 % 80 % 79 % 77 % 79 % 78 % Agent Services 8 % 9 % 8 % 9 % 9 % 8 % 9 % 10 % 11 % 9 % 10 % Insight Delivered Services 10 % 11 % 11 % 11 % 11 % 11 % 11 % 12 % 12 % 11 % 12 % Total Services 17 % 20 % 20 % 20 % 19 % 19 % 20 % 21 % 23 % 21 % 22 % % of Total Services Net Sales: Agent Services 44 % 45 % 42 % 45 % 44 % 43 % 45 % 45 % 46 % 45 % 45 % Insight Delivered Services 56 % 55 % 58 % 55 % 56 % 57 % 55 % 55 % 54 % 55 % 55 % Note: Numbers may not foot or cross foot due to immaterial rounding 33